AI review management for agencies

The agency review problem

• Context switching — Each client has a different brand voice, different products, different issues. Switching between 15 clients is exhausting and error-prone.
• Inconsistent quality — Junior team members write generic responses. Different people handle different clients. Quality varies.
• Time sink — Review management is often bundled into retainers but eats disproportionate time for the revenue it generates.
• Client reporting — Clients want to see response rates, average ratings, and review trends. Building reports manually is another time sink.

How agencies use ReviewAI

Set up each client as a separate business with its own tone, selling points, and notification email. The AI handles the context switching for you — responses for the boutique hotel sound nothing like responses for the auto repair shop.

• Per-client tone — “Warm and luxurious” for the hotel, “straightforward and honest” for the mechanic.
• Per-client selling points — The AI knows to mention the hotel's rooftop bar and the mechanic's lifetime warranty.
• Per-client notifications — Route alerts to the account manager responsible for that client.
• Centralized dashboard — See all pending reviews across all clients in one view.

Agency plan pricing

The Agency plan is $149/month with unlimited locations. For an agency managing 20 clients, that's $7.45 per client per month — far less than the labor cost of manual responses.

Agencies can add review management as a line item in their retainer and use ReviewAI to fulfill it profitably.

Data isolation

Row-level security ensures complete isolation between businesses. Each client's data is accessible only through your authenticated account. No cross-contamination, no accidental exposure.